Black Friday FAQ 2024
BLACK FRIDAY FAQ
What's on sale?
Select Ferro Concepts products will be discounted by 20% - 25%. Please note that items not made by Ferro Concepts, like medical supplies and PIG gloves, are not included in the sale.
How long will the sale last?
The sale will last from 12:00AM MST on 11/29/2024 through 11:59PM MST on 12/1/2024.
Can I make a change to my order during Black Friday?
Unfortunately, due to the massive volume of orders, you will not be able to make any changes to your order. This includes combining orders, canceling orders, swapping sizes or colors, changing addresses, etc. Be sure to triple-check your order and confirm that you have everything you need before submitting your purchase. I ordered the wrong size.
Can I exchange my item?
No. We will not offer exchanges or swaps for items ordered during Black Friday. However, our regular return for a refund policy still applies. This means if you're in doubt, order both sizes and return the one that doesn't fit. Emails for exchanges will go unanswered. Sorry.
I want to return something that I ordered during Black Friday.
For sure! Not a problem. You can return items you ordered during Black Friday. Our normal return policies apply.
What the heck!?!? Where is my package? Is anyone even listening to me!?
During Black Friday, we receive a huge volume of orders. That goes for the shipping companies as well. Expect delays. We will also be very busy getting everyone's orders out ASAP, so email responses may be delayed.